Even the most sophisticated companies experience high failure rates in change and transformative projects. Indeed, seven in ten projects fail. Why? What can transformational leaders do to improve outcomes and increase gains? Chambers, an expert on change management and transformation, introduces a balanced approach to managing the emotional and programmatic change elements. In her new book Improbable Outcomes, Chambers examines a winning strategy to employ emotional intelligence, a transformational leadership mindset, and a proven methodology for successful change. You will learn to master critical aspects of change, including her three tenants of successful change management; organizational readiness, momentum, and change and sustain activities.